For iPhones see: https://support.apple.com/en-us/HT209044

For Samsung see: https://www.samsung.com/my/support/mobile-devices/using-your-galaxy-smartphones-with-esim/

For Google see: https://support.google.com/pixelphone/answer/9449293?hl=en

Unfortunately no, it is not possible. Each QR code can be scanned only once.

A refund can be requested in the order before the purchased order’s QR code has not been sent to your mailbox.

You will not be able to check your data usage now. The feature will be added later. Currently you might go to [settings – cellular] on your iPhone/iPad to find out how much cellular data that you’re using. 

Please register to become our user, you can resend the QR code to your mailbox by order.

We only offer isimtour-based Mobile Data Services.

Yes. Please make sure that Data Roaming is on. Please go to “setting”-“Cellular” and turn on “Data Roaming” . Please also remember to turn it off after use.

4G/LTE service is available in most countries. You can check the network support on the details page of each data package.

Sorry you cannot. When you use your phone to scan the QR code for the first time, the binding has been established, and other phones cannot no longer scan and use the QR code. In addition, One QR code cannot be scanned multiple times, and the scan will not work if the number of scans exceeds the limits.

Because our system needs to check your order, and it takes a certain amount of time to prepare the QR code.
If you purchase the plan on the day of the destination or the next day, the plan will be sent to your email address within 2 hours after the order is placed.
If you purchase 2 days or more in advance, we will send it to you in advance one day in advance.